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Phone
RoadReady LLC · Salem, OR 97317
(503) 371-1037
T
Ask Tina AI
Diagnostic questions answered instantly in-app, any time of day.
Available 24/7 in-app
HOURS
Support requests are reviewed during normal business hours. Response times may vary depending on volume, weekends, and holidays.
BEFORE YOU CONTACT SUPPORT
To help us assist you faster, please include:
→Your full name
→The email address connected to your account
→Your device type
→A short description of the issue
→Screenshots if available
For billing questions, also include:
→The platform used to subscribe (App Store, Google Play, etc.)
→The date of the charge
→A screenshot of the receipt if possible
APP USE NOTICE
EngineIQ Diagnostics is a support tool and does not replace proper testing, inspection, manufacturer procedures, or professional repair judgment. Always confirm root cause before making repairs or replacing parts.
SEND A MESSAGE
Open a support ticket
TECHNICAL SUPPORT
Contact support if you need help with:
✓Login or account access issues
✓Subscription access problems
✓App loading or screen errors
✓Missing records or saved data
✓Trouble entering vehicle or diagnostic data
✓App performance issues or unexpected behavior
✓Feature-related questions
When possible, include your device type, operating system version, app version, and screenshots.
BILLING SUPPORT
EngineIQ Diagnostics has a Free plan that never expires, plus Pro ($4.99/mo or $39.99/yr) and Lifetime ($79.99 one-time). Contact us for:
✓Plan and upgrade questions
✓Subscription activation
✓Renewal or cancellation questions
✓Duplicate charges
✓Account mismatch issues
Subscriptions may be managed through Apple App Store, Google Play, or another authorized billing platform. Refund handling may depend on where the subscription was purchased.